MaseerThis policy covers the Maseer website at ai.themaseer.com: what we collect when you visit it or send us a request, and what we do with it. It does not cover the Maseer app for clients, which has its own terms.
Who we are
Maseer (مسير) runs social media and marketing for businesses in Jordan and the Gulf. You can reach us at info@themaseer.com or +962 79 555 3835.
What we collect
- When you send the booking form: your name, business name and phone number, and anything else you choose to add (email, type of business, city, package, Instagram account, message). The request reaches us as an email, which also shows the IP address it came from, so we can spot abuse.
- When you message or call us on WhatsApp or by phone, or email us, that conversation is handled by those services and kept in our inbox.
- Website statistics: the pages you open, how long you stay and how far you scroll, the site that sent you or the ad campaign link you used, your approximate location (country and city, worked out from your IP address, which we then discard), your type of device, browser and screen width, your time zone, and which buttons you use (booking form, WhatsApp, call, email). These are linked to a random id your browser keeps, not to your name. We do not use cookies for them.
- When we run Google ads, a Google tag on the site measures whether an ad led to a request. Google sets its own cookies for this.
How we use it
- To answer your request: arrange a demo, send a quote, or reply to your message.
- To understand which pages and ads are useful, and improve them.
- To keep the site and the form safe from abuse.
We do not sell your details, and we do not use them for anything unrelated to Maseer.
Who we share it with
- The companies that host our website and our email, only to run them for us.
- Google, for ad measurement, when Google ads are running.
- WhatsApp, if you choose to message us there.
- Authorities, if the law requires it.
How long we keep it
- Request emails: up to 12 months after our last contact with you, unless you become a client.
- Website statistics: deleted automatically after 24 months.
- Technical logs on our server: for a short time, to fix problems.
Your choices
- Ask us what we hold about you, or ask us to correct or delete it: email info@themaseer.com.
- Clear this site's data in your browser to reset the random statistics id.
- Block or delete cookies in your browser, or manage Google's ad settings at adssettings.google.com.
Changes
If we change how we handle your information, we will update this page and its date.